Scams: How to protect yourself

As we enjoy an evolving digital world, scammers are becoming more sophisticated and widespread.

Many operate as international crime networks and use sneaky tactics to steal our money, information and identity. This leaves ordinary Australians vulnerable, fighting to recover their money while dealing with the emotional toll of being deceived.

The statistics are alarming. In 2024, Australians made nearly 495,000 scam reports and reported scam losses of $2 billion1. In 2023-24 nearly 11,000 scam-related complaints were lodged2.

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Security health check

Start the year with better security. Follow these three simple steps to help protect your information from scammers.

1. Secure your devices

Your phone, laptop or tablet hold a lot of personal and financial information, so it’s important to keep them safe.

  • Keep your software up to date so your devices run smoothly with all the latest security fixes.
  • Review your privacy settings to limit what apps can access, such as your location or profile. Scammers use this information to trick you.
  • Be careful with free public Wi-Fi – it’s often not secure, so avoid using it for banking or payments.
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